Vehicle Release Management

HONK's 75% same-day release turns the logistical nightmare of secondary towing into a seamless and cost-saving process, reducing cycle times by 7-10 days.

The industry needs a new, transparent system for secondary tows, because the current one benefits no one, including the impound facilities. Secondary towing is broken, but it can be fixed through the application of new technology.

Source: InsuranceThoughtLeadership.com

HONK's digital platform delivers results

55%

Faster arrival times 

75%

Same day vehicle releases

$500

Save up to $500 per claim

Reap the benefits of same-day transports   

HONK’s full-scale service improves every part of the secondary tow process, resulting in hundreds and thousands of dollars in savings. The HONK vehicle release team oversees the release of your customer’s vehicle and pre-pays any service fees. Our automated systems schedule vehicle pickup to minimize storage fees and reduce transport costs and expenses for rental cars, leading to 75% same-day releases and happy customers. 

Automation for full data transparency, start-to-finish

HONK's digital platform provides visibility into every aspect of the vehicle release process. You can monitor and control every detail of the claim, saving costs and days of cycle-time. Our secondary towing services transform workflows into completely managed, transparent, and efficient parts of the overall claim process. Get same-day vehicle transport to preferred repair facilities and save up to $500 per claim on average. 


Make same-day vehicle releases a reality.

 

HONK's vehicle release management platform includes

Nationwide coverage

  • Nationwide tracked-to-arrival towing services with over 108,000 available service vehicles
  • Industry-leading ETAs & ATAs
  • Omnichannel & customizable solutions
  • Multi-lingual 24/7 stateside customer support
  • Secure provider network - providers must pass rigorous vetting process 

Full range of services

  • Automated, digital vehicle release management process 
  • GPS tracking of vehicles during transport to designated repair facilities
  • Proximity-based dispatching for higher service provider network performance



Powerful reporting tools

  • Secure client dashboard for full data transparency
  • View real-time status on every job to ensure control over every situation
  • Utilize the digital tools your business needs to reduce claims costs and  cycle times

Looking for more industry solutions?

Insurance

55% faster roadside assistance for

your most frequent claim

Fleet

Maximize uptime with 

faster roadside assistance

Automotive

Turn your customers' roadside breakdowns into brand-defining experiences

CASE STUDIES

Industry leaders are upgrading to HONK's digital platform

"The HONK team's thorough approach to the discovery process and their willingness to commit to a custom solution, rapid implementation, and high level of customer service all factored into our decision to partner with HONK."


Aaron Wolfe, 

Operations Manager 

View case study

"HONK's impressive dedication to the customer experience sets them apart from other roadside providers and their dedication to creating a lasting impression with the customer is exactly what we were looking for when searching for a partner."

Paul McGee, Vice President

Employee and Customer Success

View case study

Speak to a HONK expert today!

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