"HONK's impressive dedication to the customer experience sets them apart from other roadside providers and their dedication to creating a lasting impression with the customer is exactly what we were looking for when searching for a partner."
Paul McGee, Vice President of Employee and Customer Success
"HONK provides quick, simple digital solutions for our members. Our partnership with HONK ensures that our members get the help they need when they need it, without having to complete a laborious and cumbersome process.”
HONK delivers fast, accessible, and transparent service. Reducing service wait times by over 55% and digitally connecting customers with live tracking maps and real-time service progress updates increases your brand’s customer satisfaction ratings and Net Promoter Score® (NPS). Let HONK manage your roadside assistance program and experience the difference.
HONK Technologies designs solutions differently. Our platform maximizes customer touchpoints, bringing value to your brand and customers through real-time tracking, data gathering to speed cycle-time, and reducing intake errors for fewer redispatches or overcharging — all through the digital experience your customers demand.
Brand Defining Experiences
Roadside assistance is a driving necessity. On average, your customers will experience the event every three years. A roadside breakdown is considered a "moment of truth"; if your brand fails to meet expectations during this time, you will lose customers. HONK's concierge-level roadside assistance perfectly balances technology and human interaction to make your customer experiences ones they’ll remember.
Capture Additional Revenue
Funnel repairs and warranty services directly to your designated repair facilities. When your company uses HONK, you can choose where you want your customer’s vehicles to be towed to for a hassle-free, optimized brand experience. We help you provide valuable experiences, resulting in happy customers who stay longer, buy more, and provide more referrals.