INSURANCE INDUSTRY SOLUTION

55% faster roadside assistance for your most frequent claim

Be there when your customers need you most. Turn their potentially day-ruining, roadside breakdown into a brand-building, value-enhancing customer touchpoint to increase loyalty, retention, and NPS ratings.




INSURANCE CLIENTS

Top insurers are switching to HONK

55%

BENEFITS

faster roadside arrival times

100% data transparency

For a powerhouse brand loyalty & retention tool

HONK Technologies transforms towing and roadside service events into the modern, digital experiences that your customers expect. Let us manage your roadside assistance program and experience the difference.


Key capabilities

API

Touchless Claims

Real-time Insights

Web & Mobile App

Call Center-As-A-Service

Client Portal

WHY HONK

The best roadside assistance experience

Flexible Platform

HONK designs solutions differently. Our platform maximizes customer touchpoints, bringing value to your brand and customers through real-time tracking, data gathering to speed cycle-time, reducing intake errors for fewer redispatches or overcharging, and increasing automation and straight-through processing up to 200%.




Brand Defining Experiences

Roadside assistance is many times the highest volume of insurance claims. On average, your customers will experience the event every three years. A roadside breakdown is a "moment of truth"; if your brand fails to meet expectations during this time, you will lose customers. HONK's concierge-level roadside assistance balances the perfect amount of technology with human interaction to make your customers' experiences ones they'll appreciate and remember.


Accelerate Digital Transformation

HONK accelerates your company's digital transformation and provides on-demand experiences. Your customers can request service via phone, text, webpage, or mobile app and receive real-time progress tracking and notifications. Our omnichannel communication is proactive and transparent to keep customers informed throughout the service. We help you provide experiences that foster value, resulting in happy customers who stay longer, buy more, and provide more referrals. 


Looking for more industry solutions?

Fleet

Maximize uptime with faster 

roadside assistance

Automotive

Turn your customers' roadside breakdowns into brand-defining experiences

Vehicle Marketplace Logistics

Blazing fast & reliable on-demand auto transport

Move your roadside program into the digital age and learn how the HONK platform can pay for itself.

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