Plug-in Vehicle Services

An estimated 69 million car breakdowns happen each year. Offering integrated roadside assistance is a modern necessity for your customers. Turn unexpected events into key brand-building customer touchpoints.

"Driver, our free dashcam app includes 'Driver Roadside' from a single click of a button so users can quickly and easily order roadside assistance in the event of a vehicle emergency, breakdown or accident. HONK was the only partner that offered us a complete, frictionless solution that was Driver-branded."

Rashid Galadanci

HONK's roadside program delivers results

55%

Faster arrival times

88+

Net Promoter Score®

100%

Program control & data transparency

Roadside assistance, a value-added ecosystem

Easily plug-in a roadside assistance solution to your mobile app or auto OEM infotainment system. HONK's high-performing roadside program delivers double-digit increases in customer retention, reduces complaints, and increases your Net Promoter Score. We help you provide experiences that foster value, resulting in happy customers who stay longer, buy more, and provide more referrals.

Nationwide coverage with over 75,000 service vehicles

Unlike traditional solutions, HONK Technologies uses technology to put your customers first, at the center of the experience, and in control. Access the highest performing, most secure, and trusted service provider network in the country. Your company is secure — HONK’s service provider partners are licensed, insured, and meet industry-leading safety and quality standards.

Ready to turn your roadside assistance program into a key brand builder and powerful retention tool?

HONK's industry-leading program includes

Full range of services

  • Nationwide tracked-to-arrival services
  • Industry-leading ETAs & ATAs
  • Proximity-based dispatching for higher service provider network performance
  • Towing & roadside services - jump start, fuel & fluid delivery, tire change, lockout, winch
  • Accident scene management & vehicle release management 
  • Ability to manage policy usage in real-time

Powerful reporting tools

  • Secure client dashboard for full data transparency 
  • Status of every incident in real-time, including service initiation/dispatch times, ETAs, ATAs, customer interactions, and survey responses
  • Stay “in-the-know” at all times, no black-boxes

Multiple integration options

  • Real-time integrations
  • Flexible API for app & mobile web
  • SDK or dynamic webhook interface 
  • Omnichannel & customizable solutions
  • Contact center with multi-lingual 24/7 stateside customer support
  • Seamless deployments - pilot tests and complete programs rolled out within days, not months

Looking for more industry solutions?

Connected Vehicles

Frictionless roadside assistance

for your customers

Automotive

Turn your customers' roadside breakdowns into brand-defining experiences

Fleet

Maximize uptime with

faster roadside assistance

CASE STUDIES

Industry leaders are switching to  HONK

"The HONK team's thorough approach to the discovery process and their willingness to commit to a custom solution, rapid implementation, and high level of customer service all factored into our decision to partner with HONK."


Aaron Wolfe, 

Operations Manager

View case study

"HONK provides quick, simple digital solutions for our members. Our partnership with HONK ensures that our members get the help they need when they need it, without having to complete a laborious and cumbersome process.”

Charlie Wendland,

Head of Claims

Speak to a HONK expert today!

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